At Ines Remote, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following information when you interact with our site or services:
- Name, email address, and contact details provided voluntarily
- Delivery address for order fulfillment
- Device information and browsing behavior via cookies or analytics tools (non-personally identifiable)
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Improve our website and customer experience
- Send you promotional content, only if you have opted in
3. Payment Information
We only offer Cash on Delivery. We do not collect or store any credit/debit card or online payment details.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except:
- With trusted service providers necessary for order delivery
- When required by law or to protect our rights
5. Data Protection
We implement standard security measures to protect your data from unauthorized access or disclosure.
6. Cookies
Our website may use cookies to enhance user experience and analyze site traffic. You may disable cookies in your browser settings.
7. Your Rights & Opt-Out Instructions
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or deletion of your data
- Opt-out of receiving promotional emails at any time
To opt out, simply email us at [email protected] with the subject line “Opt-Out Request” and we will process your request within 5 business days.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date.