At Ines Remote, we are committed to delivering your tech gadgets quickly and safely. Please read our shipping policy to understand how and when your order will be delivered.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Method
- We currently offer standard shipping via trusted local courier services.
- All deliveries are made using Cash on Delivery (COD) only.
3. Estimated Delivery Time
- Within major cities: 3–5 business days
- Remote or rural areas: 5–7 business days
Note: Delivery times are estimates and may vary based on your location and courier delays.
4. Shipping Charges
- Shipping fees, if any, will be clearly mentioned during the checkout process.
- Free shipping may be offered during promotional campaigns or for qualifying orders.
5. Delivery Attempts
- Our courier partner will make up to two (2) delivery attempts.
- If the order cannot be delivered, it may be returned to us, and additional charges may apply for redelivery.
6. Order Tracking
- Once your order is shipped, you will receive a tracking ID (if available) via email or SMS to monitor your delivery status.
7. Damaged or Missing Items
- Please inspect your package upon delivery.
- If any item is missing or damaged, contact us within 2 days at [email protected] with photos and your order number.
Need Help?
📧 Email us at [email protected] for any questions regarding your shipment.